Special Assistance

Airport and Skybus Accessibility

Extra Assistance 

If you’re travelling by air and would like a little extra help, we’ll do everything we can.  Please call us in advance to discuss your requirements, so we’re ready when you arrive.

Contact Us

Land's End Airport Access 

The airport terminal is around 200m (650ft) from the car park, and there is an accessible drop-off parking point adjacent to the terminal.  The terminal building itself has ramped access and all facilities are on the ground floor.  Wheelchairs and assistance are both available on request, but there is no hearing loop available at present.

St Mary's Airport Access 

The terminal building is roughly 10m (30ft) from the car park and passengers can be dropped off by the entrance. All facilities are at ground level and ramps provide access to all public areas. Wheelchairs and assistance are both available on request. There’s more information online at www.scilly.gov.uk

Skybus Accessibility 

The design of the aircraft we use means passengers will need to be able to use steps for boarding. We’re afraid there is no wheelchair access and it is not possible to lift passengers onto the aircraft. Once on-board, there is limited space to move around, the seats cannot be adjusted, and leg room is fixed. If you need help with personal care, or are unable to carry out safety requirements unaided, such as using a seatbelt or reaching an emergency exit, please travel with a companion to provide assistance. Most electric wheelchairs, buggies and scooters can be carried on-board, but need to be pre-arranged with our travel centre.

For safety reasons, we’ll need to know:
  • The make, model, size and unladen weight
  • The battery make and type – it must be sealed and dry cell or gel cell.
  • That the battery can be deactivated or disconnected

We’ll also ask you to bring a copy of the operating manual to the airport.

Please download and complete a Skybus Mobility Aid Request Form and return to us and a member of staff will be in touch.