Car Parking FAQ’s
How are parking charges calculated?
Pre-booked car park prices are calculated on a calendar day or part thereof. The number of days charged for when you pre-book is calculated on the basis of the times and dates you select when making your booking. For pre bookings, please use Just Park (links above).
How do I know that my Booking has been placed?
Within 24 hours of placing your order on the Just Park App, you will receive an email with a booking reference number confirming all your details. All bookings are made subject to our Terms and Conditions and the JustPark Driver Help Policies.
TERMS & CONDITIONS DRIVER HELP POLICIES
How do I access the car parks?
When you arrive (or exit), the car park system will read your number plate details and register the amount of time you spend in the car park.
What happens if I want to bring a different car to the one confirmed at booking?
If you are driving a different car to that detailed on your confirmation invoice, you can amend this by following the guidance on the JustApp website/App.
AMENDING YOUR BOOKING
What happens if I need to cancel my booking?
Should you wish to cancel your booking, please follow the JustPark guidance.
CANCELLING YOUR BOOKING
Please note the JustPark cancellation policy.
CANCELLATION POLICY
What happens if I need to amend my booking?
Should you wish to amend your booking, please follow the JustPark guidance:
AMENDING YOUR BOOKING
How do I give feedback?
We are committed to the highest standards of customer care. If you are unhappy about any aspect of the service you receive, please let us know by emailing: info@armtracservices.co.uk or telephone 0371 2000 476.